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Room was clean and comfortable. Convenient location. Could hear voices from ajoining room. Bathroom quite small. Very comfy bed and plenty of pillows. Good to have an on-site car park, perhaps $10 a day not $20. Front desk people friendly with check in and out simple. Would stay again.
Huge line at reception for check-in at 4:30, as well as a number of people sitting on their bags or chairs in the lobby. Some very disgruntled guests whose rooms weren't ready for them. I was surprised they weren't offered a complementary drink in the bar (or something?!?) until I discovered they wouldn't open until 5:00. Our room was ready so we were lucky, but the reception experience was off-putting. The room was fine--clean and comfortable. A lot of traffic noise through the night, even from 6 floors up. Great location with good eateries nearby.
I enjoyed the room spaciousness and comfort, the efficient checking In and Out, the bar and restaurant. Excellent the breakfast buffet. On the negative side I found that the bathtub arranged as a shower was not good, the toilet space was as large as a three-penny stamp. and the basin was as large as one-penny stamp, so to speak.
Great location and excellent staff. However, the hotel needs a major refit. A very tired hotel in the 1970s style. Rooms and corridors old and tired. Lifts look worn out and our room had a very old fridge. It was odd to have a mini bar and no glasses! Also 2 tea cups and one mug! There is no air conditioning or ventilation in the rooms. One sheet had a tiny amount of blood on it. Maybe it was red ink? I’m struggling to see how it promotes itself as a 4.5 star hotel. Personally I’d give it a 3.5. I want to be positive because the staff were excellent. Upgrade soon I hope.
